Frequently Asked Questions

Everything you need to know about your next camera purchase.

Are all cameras sold on Point and Shoot brand new?

Yes, we only sell brand-new, factory-sealed electronics sourced directly from authorized manufacturers to ensure you receive a full warranty and premium quality.

How long does shipping take for high-value electronics?

We prioritize safety and speed. Standard shipping typically takes 3-5 business days, and all orders over $500 require a signature upon delivery to prevent theft.

What is your return policy for opened equipment?

We offer a 30-day return window. Please note that opened electronics may be subject to a 15% restocking fee if the internal packaging or software has been activated.

Do you offer international shipping?

Currently, we ship to the United States and Canada. International customers can contact our support team for a custom quote on shipping and import duties.

Is insurance included in the shipping cost?

Every order placed with Point and Shoot is fully insured against damage or loss during transit at no additional cost to the customer.

What payment methods do you accept?

We accept all major credit cards, PayPal, and financing through Affirm for those looking to pay for their gear over time.